Tier-1 Global Managed Service ProviderRetail & Consumer Logistics• 420 Sites across UK, France, Germany & Netherlands
Overnight Hardware & POS Refresh Across 420 Retail Locations
420Retail Sites Upgraded
99.8%SLA SLA Compliance
0Stores Delayed
Customer Challenge
A leading global MSP needed to replace core switch stacks and POS terminals across 420 high-footfall retail stores with zero impact on operating hours or store sales.
Project Scope & Execution
White-label dispatch of 85 certified L2 network technicians to execute overnight rack cabling, switch replacement, POS terminal swap out, and morning pre-opening signoff.
Measurable Outcomes
100% On-Time Completion across all 420 locations within the 6-week window
Zero Store Operating Delays or Morning Opening Disruptions
Standardized Fluke Cable Audit and Asset Serial Log Delivered Daily
“ITnBeyond operated seamlessly as an extension of our NOC. Their delivery and real-time reporting set a new benchmark for execution.”
David VanceVP of Global Delivery, Tier-1 MSP
Need Similar Outcomes?
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